FAQ

1. What is DTF printing?
DTF (Direct-to-Film) printing is a revolutionary method that allows you to print designs onto special films, which are then transferred onto fabric using heat and adhesive powder. It’s ideal for creating vibrant, durable prints on a variety of materials.

2. What products do you offer?
We provide:

  • High-quality DTF gang sheets

  • DTF powder

  • Epson parts & accessories

  • Sublimation supplies

  • Heat presses

  • Printing software

  • Quick instant peel films

  • DTF film (cold/hot peel)

  • Supreme inks

  • Supreme HD machines

  • UV DTF transfers

  • UV DTF Majesty 600

3. What sizes of gang sheets are available?
We offer customizable gang sheets to suit your specific needs. Contact us for detailed sizing options.

4. What is the difference between cold peel and hot peel film?
Cold peel film requires the transfer to cool down before peeling, while hot peel film can be peeled immediately after pressing. Both options provide excellent results depending on your preferences.

5. Do you offer technical support for your machines?
Yes, we provide comprehensive support for our Supreme HD Machines and UV DTF Majesty 600. Reach out to us for assistance with setup or troubleshooting.

6. What is the turnaround time for orders?
Most orders are processed and shipped within 1-2 business days. Larger or custom orders may require additional time.

7. Can I visit your store in person?
Yes, our physical address is: Supreme HD LLC
112 South Collins Street, 112
Arlington, TX 76010

8. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods.

9. How do I ensure the best results with DTF transfers?
To achieve optimal results:

  • Use high-quality DTF powder and film.

  • Follow recommended temperature and pressure settings on your heat press.

  • Ensure your fabric is clean and dry before application.

10. What is UV DTF, and how is it different from regular DTF?
UV DTF is a specialized transfer method that uses UV-curable inks for high-definition prints. It’s perfect for non-fabric surfaces and produces exceptionally vibrant results.

11. Do you ship internationally?
Currently, we primarily ship within the United States. Contact us for inquiries about international shipping options.

12. Can I place bulk orders?
Absolutely! We offer bulk order discounts for businesses and large-scale projects. Contact us for a custom quote.

13. Are your inks eco-friendly?
Yes, our Supreme inks are designed to be environmentally friendly while delivering outstanding color quality.

14. What is the warranty on your machines?
Our Supreme HD Machines and UV DTF Majesty 600 come with a standard warranty. Contact us for details on coverage and terms.

15. How do I contact customer support?
You can reach our customer support team at: